At-home tech support to help seniors navigate the digital world
Friendly, patient and trustworthy help
whenever you need it
Trouble with your computer or phone? Worried about online scams? Curious about new things like AI? A House Call Tech technician will come to your home, sit beside you and explain everything in plain English, not techno-jargon.
Friendly faces, not strangers
Walt, Audrika and Tivon were hired by House Call Tech as much for their patience as for their technical skills. You'll know who is coming before they ring the bell.
Meet the teamIf it connects to the internet, we can probably help
Here are the things our clients ask us about most.
Phones & tablets
Setting up a new iPhone, iPad or Android device, making text larger and more legible, screening for spam and customizing ringtones
Computers
Configuring Windows and Mac devices, removing unnecessary apps to improve performance, installing software updates and explaining confusing messages
Online safety
Identifying suspicious emails and texts, checking for viruses, securing passwords and accounts and knowing what to do if you've been hacked
Video calls
Setting up FaceTime, Zoom and WhatsApp to stay better connected with family and friends
Photos, email & files
Organizing email, photos and documents, and backing them up so nothing precious gets lost
TVs, streaming & printers
Connecting TVs, streaming devices and printers, and adding or deleting apps and subscriptions
AI tools
Better understanding AI tools like ChatGPT and learning what they're good for and what to watch out for
Backup, recovery & old devices
Making sure important files are backed up, knowing how to get things working again when something goes wrong, and safely wiping old devices before you recycle, donate or sell them
Not sure if we can help? Just call and ask. Please note we don't repair broken hardware.
Getting help is simple
Call or send a message
Our receptionist makes a list of the issues you're calling about, then we match you with the technician best suited to help. Your technician calls you back, usually within a few hours and always within one business day, to find a day and time that suits you, including evenings and weekends.
We come to your home
Your technician arrives on time, works at your pace, and explains every step in plain English. There's no rush and no question is too basic to ask.
We're available afterwards
Forgot to ask something? Call us. Answering follow-up questions is part of our service, and we'll also leave you with easy-to-follow written notes.
Letting someone into your home, and giving them access to your computer, requires trust
Scammers often pretend to be “tech support.” Here's exactly how we're different, so you can feel completely comfortable.
You'll know who is coming
Before your visit, we'll send you the name and photo of your technician.
Background-checked technicians
Every House Call Tech technician has passed a background check, and we're fully insured.
We'll never call out of the blue
We'll never contact you unexpectedly about a “problem” with your computer. If anyone claiming to be us does, hang up and call (703) 940-5375.
No gift cards, no wire transfers
We only accept checks or credit cards at the time of service. We'll never ask for payment any other way.
Your passwords stay yours
We'll help you set up and store passwords safely, but we'll never keep or copy them.
Family is always welcome
A son, daughter or friend is welcome to sit in on the visit or join by phone.
Kind words from our neighbors
“I no longer hate my computer.”
Finally smart people to fill the void! As an 80 year old senior, the computer world is confusing and unforgiving for me. I've aggravated friends, neighbors, relatives and strangers by asking for help.
A simple telephone call and my personal computer wizard was in my house. I no longer hate my computer. I can use it as a tool to stay connected with my friends and family all over the country. I wholeheartedly recommend House Call Tech. Just one telephone call!
Worked with us? Leave us a review on Google
You don't have to be the family IT department
Many of our visits are booked by sons and daughters, whether they live nearby or across the country. You can book and pay for the visit yourself, join by phone if you like, and we'll send you a short summary of what we did afterwards.
Our Concierge Plan, with four visits a year and a support hotline, also makes a thoughtful gift.
- Book and pay on their behalf
- Join the visit by phone or video
- Get a written summary afterwards
- Peace of mind that they are safer online
One flat price. No surprises.
Limited-time offer: An initial consultation is just $50 through October 31, 2026. Call (703) 940-5375 to book. See details
Single visit
Up to 90 minutes of unhurried support. No charge for travel or for each separate issue we help with. Need more time? We'll always discuss options with you first.
Pricing detailsConcierge Plan
Four in-home visits (up to 90 minutes each) over 12 months, plus priority hotline support for time-sensitive problems.
Learn about the planReady for some patient, friendly help?
Call us and a real person will answer. We'll talk through what you need and find a time that works for you.