Why choose us

Tech help that treats you like family

Plenty of companies can fix a computer problem. But few can match the patient, caring and stress-free experience offered by House Call Tech. It's what we'd want for our own family members.

House Call Tech technician patiently guiding a senior through a laptop task at home

We only serve older adults

Helping seniors navigate the digital world is our sole mission, and we're totally committed to it. In part, that's because one of the company's founders is, himself, a senior.

Patience is our specialty

We hire technicians for their empathy and patience as much as their skills. You set the pace, and we'll happily show you something twice (or five times).

Plain English, never jargon

We clearly explain what we're doing and why, so you feel more confident after each visit, not more confused.

A real person answers

When you call (703) 940-5375, you'll talk to a real person, not a recording or an AI “agent.”

Fair, surprise-free pricing

$175 per visit, for up to 90 unhurried minutes. No charge for travel, no card fees, and any extra time is always discussed with you first.

We're available after the visit

Forgot to ask something? Call us. Follow-up support is part of the service.

Your safety comes first

Letting someone into your home, and giving them access to your computer, requires trust

Scammers often pretend to be “tech support.” Here's exactly how we're different, so you can feel completely comfortable.

You'll know who is coming

Before your visit, we'll send you the name and photo of your technician.

Background-checked technicians

Every House Call Tech technician has passed a background check, and we're fully insured.

We'll never call out of the blue

We'll never contact you unexpectedly about a “problem” with your computer. If anyone claiming to be us does, hang up and call (703) 940-5375.

No gift cards, no wire transfers

We only accept checks or credit cards at the time of service. We'll never ask for payment any other way.

Your passwords stay yours

We'll help you set up and store passwords safely, but we'll never keep or copy them.

Family is always welcome

A son, daughter or friend is welcome to sit in on the visit or join by phone.

Our promise

We'll make it right

If you're not satisfied with your visit, for whatever reason, call us and we'll make things right.

  • Family owned
  • Community based
  • Service-oriented culture
  • Committed to building long-term relationships
What our clients say

Kind words from our neighbors

Worked with us? Leave us a review on Google

Ready for some patient, friendly help?

Call us and a real person will answer. We'll talk through what you need and find a time that works for you.

Call us Message